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FAQs

Q. How do I join?

Joining is easy. All you have to do is go to the “Sign up – new members” option in the menu on the MILLS PLUS members' page. Fill in your details and click the “Submit” button at the bottom of the form. Your card will arrive in the post within 2 weeks - then you can start taking advantage of all the special benefits that come with being a MILLS PLUS member!

Q. How long does it take to get my card?

Q. I have applied for a MILLS PLUS card, but haven't received anything, how do I check if it's being processed?

Q. What do I do if I lose my card?

Q. What do I do if I change my name address or email?

Q. Is the MILLS PLUS scheme free to join?

Q. What is the minimum age for joining?

Q. Why can I only apply online to become a member?

Q. Which stores participate in the scheme?

Q. How will I know which stores participate in the scheme when I visit the Village?

Q. Why don't all the stores participate in the scheme?

Q. How much discount do I get?

Q. Does the discount apply to everything?

Q. Why is the discount only offered in selected items in some stores?

Q. What other benefits do I get?

Q. How many times do I get a newsletter?

Q. How do I cancel my MILS PLUS membership?

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