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FAQs

Q. How do I join?

Q. How long does it take to get my card?

Q. I have applied for a MILLS PLUS card, but haven't received anything, how do I check if it's being processed?

Q. What do I do if I lose my card?

Q. What do I do if I change my name address or email?

Q. Is the MILLS PLUS scheme free to join?

Q. What is the minimum age for joining?

Q. Why can I only apply online to become a member?

Q. Which stores participate in the scheme?

Q. How will I know which stores participate in the scheme when I visit the Village?

Q. Why don't all the stores participate in the scheme?

Q. How much discount do I get?

Q. Does the discount apply to everything?

Q. Why is the discount only offered in selected items in some stores?

The discount offered and the items it is offered on is at the discretion of the store manager. If a store is only offering discount on selected items, this should be made clear in the store. However, any communication in store is also at the discretion of the store manager.

Q. What other benefits do I get?

Q. How many times do I get a newsletter?

Q. How do I cancel my MILS PLUS membership?

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