Q. How do I join?

Q. How long does it take to get my card?

Q. I have applied for a MILLS PLUS card, but haven't received anything, how do I check if it's being processed?

Q. What do I do if I lose my card?

Don't worry if you've lost your card, you can apply for a replacement really easily. Just go to the “Lost your Card?” option on the menu, confirm your details and click the “Send replacement card” button. Your replacement will be with you within 7 days.

Q. What do I do if I change my name address or email?

Q. Is the MILLS PLUS scheme free to join?

Q. What is the minimum age for joining?

Q. Why can I only apply online to become a member?

Q. Which stores participate in the scheme?

Q. How will I know which stores participate in the scheme when I visit the Village?

Q. Why don't all the stores participate in the scheme?

Q. How much discount do I get?

Q. Does the discount apply to everything?

Q. Why is the discount only offered in selected items in some stores?

Q. What other benefits do I get?

Q. How many times do I get a newsletter?

Q. How do I cancel my MILS PLUS membership?