Q. How do I join?

Q. How long does it take to get my card?

Q. I have applied for a MILLS PLUS card, but haven't received anything, how do I check if it's being processed?

Q. What do I do if I lose my card?

Q. What do I do if I change my name address or email?

If you need to update your details, just go to the “Update your details” option on the menu and amend your record. This will automatically update the system and we can ensure that you are kept up to date with all the news and events.

Q. Is the MILLS PLUS scheme free to join?

Q. What is the minimum age for joining?

Q. Why can I only apply online to become a member?

Q. Which stores participate in the scheme?

Q. How will I know which stores participate in the scheme when I visit the Village?

Q. Why don't all the stores participate in the scheme?

Q. How much discount do I get?

Q. Does the discount apply to everything?

Q. Why is the discount only offered in selected items in some stores?

Q. What other benefits do I get?

Q. How many times do I get a newsletter?

Q. How do I cancel my MILS PLUS membership?