mills plus Terms & Conditions

Welcome to the terms and conditions for use of Sterling Mills' Website. These terms and conditions apply to the use of this Website and by accessing this Website you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this Website.

This Privacy Policy indicates Sterling Mills' procedures regarding the collection and use of your personal information. If you have any requests or queries concerning your personal information then please email us on enquiries@amsnet.co.uk

You are provided with access to this Website in accordance with these conditions and any orders placed by you must be placed strictly in accordance with these conditions.

You warrant that:

• The personal information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and

• You will notify us immediately of any changes to the personal information by contacting enquiries@amsnet.co.uk, or writing to us at REALM Ltd, c/o

Advanced Mailing Solutions
21 Langlands Avenue
Kelvin South Business Park
East Kilbride
Glasgow
G75 0YG

You agree that you will not impersonate any other person or entity or use a false name or a name that you are not authorised to use.

We will treat all your personal information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.

When you use this Website, we will ask you to input and will collect the following personal information

• your name

• your email address

• your address

• your telephone number

• your acceptance of our terms & conditions

And allocate a password to you.

We may also collect, and those third parties with outlets in Sterling Mills may collect, information for example about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our Website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our Website. This information can be collected even if you do not register with us.

It is necessary for you to provide this information if you wish to join our mills plus scheme.

Sterling Mills collects and uses your personal information. Sterling Mills is a trading name and is managed by REALM Ltd which is a registered company established in England and Wales. Registered in England No 4312617.

We confirm that any personal information that you provide to us (or that is available on public registers) and any other information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office. We use your information only for the following purposes:

• to send you newsletters

• for marketing purposes - providing you with details of special offers, promotions, new shops and services

• to advise you of changes to our website

• to improve our Website, and to tailor it to suit you, based on the information which you have provided to us

• and, with your consent, to notify you of products or special offers that we think, based on the information which you have provided, may be of interest to you.

You agree that we may contact you for any of these purposes whether by telephone, e-mail or in writing and that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003, or any other legislation, which may be an amendment to, replacement of or in addition to these Regulations.

• When you register for your mills plus card online you will be given the option to receive information from Sterling Mills by e-mail, about products, promotions or special offers which we feel may be of interest to you. If you do not wish to be contacted for such purposes, and then please ensure that you untick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word "unsubscribe" in the subject line, by e-mailing us at enquiries@amsnet.co.uk, or writing to us at REALM Ltd, c/o

Advanced Mailing Solutions
21 Langlands Avenue
Kelvin South Business Park
East Kilbride
Glasgow
G75 0YG

• We will exclude any personal information about you from the database once you tell us that you no longer wish to be a member of the mills plus scheme.

Our site provides an opt-in facility so that you only receive information if you choose to. If you choose to opt in, whenever we send you information, we will always give you the opportunity to request your details to be removed from our marketing list.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information or any other information we may hold about you, we are obliged do so.

When entering any of our contests or prize draws, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or prize draw, you are also included in our newsletter list to receive notice of promotions, special offers and new additions to the Website. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your personal information.

We reserve the right to:

• modify or withdraw, temporarily or permanently, this Website (or any part of it) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or change the Conditions from time to time, and your continued use of the Website (or any part of it) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

To provide increased value to you, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

The 10% discount is subject to the above terms & conditions. Please see in individual stores for details